I’ll be dropping DRE entirely and moving to solution that isn’t terrible as soon as my contract is up. ![]() Just take this garbage off the store, it’s embarrassing. In this detailed side-by-side product comparison, well focus on one of the most popular remote support products in the market: SolarWinds Dameware and. Make the Mac app universal instead (not that it is tons better, but at least functional). If you don’t want to devote some resources to making it, don’t. Look: there’s no requirement to have an iOS app. Scrolling with the trackpad or mouse on the iPad doesn’t work - you have to try to click on the itty-bitty scroll bars on the tiny remote view to scroll a window.īonus: Randomly locks up and won’t let you quit a session so you have to force-quit the app.Įverything about the UI/UX screams “we don’t care about this product and would prefer you don’t use it”. Giant top and bottom borders on the remote control screen make the Remote Desktop tiny. Working on VPN, it sometimes drops the connection every 10 seconds. Existing customers: Access your licensed software from the SolarWinds Customer Portal. ![]() This guide picks up right after the DRE installation process and walks you through the initial steps you need to start using the application. Drops connections like that’s its job - even when the computer is in the same building, on the same network. Welcome to the Dameware Remote Everywhere Getting Started Guide. Like, they paid some 6th graders to write it. Given what SolarWinds charges for the DRE product, this app is hilariously terrible.
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